Data Privacy

Requests and orders

The processing of enquiries and orders via our online and print catalogue requires the processing of personal data (name, address, telephone number and e-mail address, customer number if applicable). We process this data exclusively for processing the order.
The data is passed on to the extent necessary to the service centre commissioned by us to process orders, gfd GmbH, Löwenbrucher Ring 36, 14974 Ludwigsfelde, as well as to the company commissioned with the delivery or the service provider commissioned with the payment.
The legal basis for this data processing is Art. 6 (1) lit. b) of the General Data Protection Regulation (GDPR). Once the contract has been fully processed and the purchase price has been paid in full, your data will be blocked for further use and, unless longer storage is required by law, deleted.

You can object to the processing of your personal data at any time by sending an email to info@murer-feuerschutz.de.

Newsletter

If you purchase products via our online or print catalogue and provide your email address, we may use this data to inform you about similar products by means of a newsletter. The legal basis for this data processing is Section 7 (3) of the German Act against Unfair Competition (UWG). We use the newsletter to inform you about us and our offers. If you would like to receive the newsletter, we require a valid e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter. If available, you can voluntarily enter your name and title in order to personalise the newsletter mailing. This data is only used to send the newsletter and is not passed on to third parties. To confirm ownership of the e-mail address, an e-mail is sent with a link to activate the subscription (double opt-in). You can object to the processing of your personal data at any time by sending an email to  info@murer-feuerschutz.de. The cancellation can be made via a link in the newsletters themselves or by sending a message to the contact options given above. The processing and execution of the newsletter dispatch are carried out on our behalf for a specific purpose..

Enquiries by email or via the contact form

If you contact us by e-mail or via the contact form provided on our website, the personal data transmitted with the email or entered in the form will be stored. This data is processed exclusively for the purpose of responding to the enquiry. The legal basis for the processing is Art. 6 (1) lit. f) GDPR or Art. 6 (1) lit. b) GDPR if the enquiry is aimed at concluding a contract. The data will be deleted when the purpose of the processing no longer applies, e.g. the enquiry has been conclusively answered.
You can object to the processing of your personal data at any time by sending an email to info@murer-feuerschutz.de.

Data processing in the context of the supply relationship

When purchasing goods, we process the data of our suppliers required for processing the supply relationship (name, address, telephone number and e-mail address, contact person, payment data). We process the data exclusively for the purpose of processing the purchase of goods.
The legal basis for this data processing is Art. 6 (1) lit. b) of the General Data Protection Regulation (GDPR). The data will be deleted once the supply relationship has ended, unless legal requirements prescribe longer storage.

Cookies

Our website uses cookies. Cookies are text files that are stored in the browser or by the browser on the user's computer system. Cookies enable the browser to be identified when the page is called up again. Cookies can also be used to analyse visits to the website and its use.
When you visit our website, you can specify your cookie settings and consent to the use of all or selected cookies. You can change your cookie settings and withdraw your consent at any time.
Alternatively, you can control the use of cookies via your browser settings. Depending on the browser you are using, you can deactivate or restrict the use of cookies. Cookies that have already been saved can be deleted at any time. If you have deactivated cookies, you may not be able to use all the functions of our website.

Technically necessary cookies

We use cookies to save the user settings for the use of cookies. These cookies are necessary to manage the individual user settings. The legal basis for this data processing is Art. 6 (1) lit. f) GDPR.
We use session cookies to save the contents of your shopping basket while you are using our website. These cookies are necessary to ensure a smooth ordering process and are deleted when you close your browser. The legal basis for this data processing is Art. 6 (1) lit. f) GDPR.

Statistics analysis

We use the web analysis service Matomo to analyse the use of our website. A cookie is used to collect usage information (your IP address, the date and duration of your visit). The IP address is anonymised. This information is analysed for statistical purposes and then deleted immediately; it is not passed on to third parties. By analysing these statistics, we can improve our website and adapt it to the needs of our users. The lifespan of the cookie is 13 months. The legal basis for this data processing is Art. 6 (1) lit. a) GDPR.

You can prevent the use of cookies by selecting the appropriate settings in your browser. If you do not agree to the storage and use of the information about your visit to the website, you can object to the storage and use below by clicking the mouse. In this case, an opt-out cookie will be stored in your browser and Matomo will not collect any data about your visit to the site. Please note that the opt-out cookie will also be deleted if you delete cookies in your browser. In this case, the opt-out function may need to be reactivated

External Media and Traffic

YouTube

YouTube videos are embedded on our website. YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). The videos are embedded on our website in ‘extended data protection mode’. YouTube does not store any information about visitors to the website who do not watch the video. Clicking on a video leads to a connection being established with YouTube and the DoubleClick network. This may trigger further data processing operations over which we have no control. Further information can be found in YouTube's privacy policy at www.youtube/t/privacy. The legal basis for this data processing is Art. 6 (1) lit. a) GDPR. You can revoke your consent to the use of cookies by YouTube at any time in the cookie settings.

Google Maps

We use the Google Maps API on our website to display geographical information. When Google Maps is used, Google collects and processes data about the use of this function by visitors to the website. Further information on the purpose and scope of data processing by Google and the rights of data subjects can be found in Google's privacy policy at  https://policies.google.com/privacy?hl=de. The legal basis for this data processing is Art. 6 (1) lit. a) GDPR. You can revoke your consent to the use of cookies by Google Maps at any time in the cookie settings.

Google Fonts

We use web fonts provided by Google to display the font on our website. The fonts are stored locally. No data is transferred to Google.

Google Translate

Our website uses the translation service Google Translate to make the information on the website available to foreign-language users. In this context, your IP address and the URL of the website visited are transmitted to Google. We have no influence on this data processing. For more information on the purpose and scope of data processing by Google and the rights of data subjects, please refer to Google's privacy policy at  https://policies.google.com/privacy?hl=de. The legal basis for this data processing is Art. 6 (1) lit. f) GDPR.

Facebook Fanpage

When you visit our company website on Facebook, Facebook Inc. collects personal data. This also applies if you do not have a Facebook user account. If you have a user account, your visit will be assigned to your user account. Please note that we cannot control the type, duration and scope of data processing by Facebook Inc. The information may be used by Facebook to provide us, as the operator of the Facebook pages, with statistical information such as gender and age distribution about the use of the Facebook page in order to get to know our audience better. In addition, Facebook can show you further information or adverts according to your preferences. Facebook provides more information on this under the following link:  http://de-de.facebook.com/help/pages/insights. The data collected about you in this context is processed by Facebook Ltd. and may be transferred to countries outside the European Union. We also have no influence on this.

Facebook Inc. is the American parent company of Facebook Ltd. Ireland and is EU-US Privacy Shield certified. This means that Facebook undertakes to comply with and implement the data protection guidelines at European level. This can be found at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. We have no influence or insight into compliance with these guidelines. The purpose and scope of data processing by Facebook as well as your rights vis-à-vis Facebook in this regard and setting options to protect your privacy can be found in Facebook's data protection information at https://www.facebook.com/policy.php.

Rights of the data subject

Data subjects affected by the processing of personal data have the following rights:

1. Rights of access

(1) The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
(a) the purposes of the processing;
b) the categories of personal data being processed
c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
f) the existence of the right to lodge a complaint with a supervisory authority
g) where the personal data are not collected from the data subject, any available information as to their source
h) the existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) GDPR (General Data Protection Regulation) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
(2) Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

2. Right to rectification

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

3. Right to erasure

(1) The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
(a) The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
b) The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing.
c) The data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR.
GDPR objects to the processing.
d) The personal data have been processed unlawfully.
e) The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject
f) The personal data have been collected in relation to the offer of information society services referred to in Article 8 (1) GDPR.
(2) Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
(3) Paragraphs 1 and 2 shall not apply to the extent that processing is necessary
a) for exercising the right of freedom of expression and information;
b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
c) for reasons of public interest in the area of public health in accordance with Article 9 (2) lit. h) and i) and Article 9 (3) GDPR;
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89
(1), insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
e) for the establishment, exercise or defence of legal claims.

4. Right to restriction of processing

(1) The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies
(a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead
c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; or
d) the data subject has objected to processing pursuant to Article 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
(2) Where processing has been restricted pursuant to paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

5. Right to data portability

(1) The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where
a) the processing is based on consent pursuant to Article 6 (1) lit. a) or Article 9 (2) lit. a) GDPR or on a contract pursuant to Article 6 (1) lit. b) GDPR and
b) the processing is carried out by automated means.
(2) In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others
This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

6. Right to object

The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6 (1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.

7. Right of cancellation

The data subject has the right to withdraw their declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

8. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. The authority responsible for us is:

Die Landesbeauftrage für den Datenschutz Niedersachsen (The State Commissioner for Data Protection of Lower Saxony)
D - 30159 Hannover
Tel. +49 511 120 4500
Fax +49 511 120 4599
poststelle@lfd.niedersachsen.de

If you have any further questions, please contact  info@murer-feuerschutz.de